INTRODUCTION TO THE COURSE Setting the scene – the customer base, markets and commercial factors Why make an assessment? BUILDING A SET OF ACCOUNTS What is a profit & loss account? What is a Balance sheet? What are the key components? THE CUSTOMER Different legal entities, Information available The Credit Application Form INTERPRETATION OF ACCOUNTS Analysing a real life company set of accounts Positives and negatives, The key ratios, what are they and what do they mean Looking behind the figures PROTECTING THE INVESTMENT Working to credit limits or exposure levels and minimising the risk Terms & Conditions, Retention of Title, Guarantees Warning Signs PRACTICAL WORKSHOP Assessing the Credit Risk using Credit Report