South East

Credit Controller

Basingstoke

Ref : 20001

£25k - £30k per annum

KEY RESPONSIBILITIES

The incumbent will be responsible for assisting with day to day accounting administration for the company whilst demonstrating confidentiality and professionalism.

STATEMENT OF DUTIES

Operations

Prepare daily banking and post receipts to sales ledger;

Ensure all outstanding debts are collected in a timely fashion;

Liaise with customers for missing remittance advices;

Process credit card payments for remote offices;

Communication of invoice queries to the customer service team;

Assist the Financial Controller with other general accounting tasks.

Administration

Provide accurate and timely information for the preparation of reports and planning;

Ensure compliance with legal, Company and contractual obligations at all sites, such as the Data Protection Act, Health and Safety at Work Act and procedures outlined in the company.

Health & Safety

Reporting immediately to the Manager any action or inaction which compromises safety;

Maintain a healthy and safe place of work, ensuring all posts are in a clean and tidy condition at all times;

Report missing, damaged or unserviceable equipment to the Director;

Cooperate so that the company can carry out its statutory duty under Health and Safety at work etc Act 1974, and all relevant statutory provisions;

Not intentionally or recklessly interfere with or misuse any property, equipment IT hardware or systems in the interests of health, safety and welfare.

Other duties

Be aware of policy and procedures owned and changed from time to time by the Company;

To positively participate in the Performance and Appraisal Programme;

Carry out all other duties as detailed by the Manager

The occupant of this position will be expected to comply with and demonstrate a positive commitment to a high level in equal opportunity, occupational safety & health, the Companies Core Values, performance development, customer service, professional presentation and confidentiality throughout the course of their duties.

SELECTION CRITERIA

Essential

1.

2.

3.

4.

5.

6. Experience in credit control;

Excellent interpersonal and communication skills;

Demonstrated ability to work well under pressure;

Highly motivated with ability to work under own initiative, making decisions to benefit the Company;

Competent on Microsoft Word/Excel/Outlook;

Demonstrated attention to detail and time management.

Desirable

7. Educated to degree level or equivalent;

Experience in a sales environment.

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European Underwriter

Oxford

Ref : 20002

upto £40k per annum

POSITION SUMMARY

To promote, support and maximise profitable sales through the implementation and maintenance of an effective European credit risk assessment function, thereby optimising the asset base in line with profit and cash flow objectives.

Acknowledging the specific differences in accounting approach across four different European environments, prepare credit line reviews

PRIMARY RESPONSIBILITIES

Wholesale underwriting to evaluate credit proposals and establishing credit facilities, which support commercial objectives and promote profitable sales, whilst ensuring acceptable level of reward against risks taken.
Prepare credit line reviews

Monitor procedures to reduce risk exposure
Make judgement recommendations on dealer credit lines
Spread and analyse financial statements to determine trend analysis and risk assessment

Develop strong relations with dealers

JOB REQUIREMENTS

Experience/Knowledge/Other Skills

Must have the ability to operate in a Pan European environment
Minimum 1 years experience in Credit Underwriting
Proactive and enthusiastic approach
Awareness of automotive market
Good oral and written communication skills
Business acumen.
German Language.

Competencies

Group Level:

Communication
Customer Focus
Job Knowledge
Quality/Continuous Improvement
Teamwork
Problem Solving/ Analysis

REPORTING RELATIONSHIP

European Credit Director
European Underwriting Manager
Retail team
Dealer Financing team

External:

Franchise Network
Dealer Development Managers
District Managers

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Telehone Negotiator

West Byfleet

Ref : 20003

Salary £15k OTE £30k

Requirement

Due to continued expansion we are looking for experienced telephone negotiators to join our friendly and dynamic team. You should possess a positive, friendly but firm telephone manner, be a good listener and communicator, with a mature and responsible attitude to work. Experience in either collections, sales or credit control would be an advantage although full training will be given.

Duties

To handle inbound calls from delinquent customers of our varied range of clients in respect of the repayment of their overdue accounts. This will involve understanding their financial circumstances and assessing the most suitable arrangement for repayment based on those circumstances. The requirement is to achieve a high level of success in the negotiation of payment terms with these customers so as to achieve targets set by the clients for recovery.

To make outbound calls to non responsive customers both manually and through the use of an automatic dialler campaign. This will entail identifying customer reasons for non payment and providing an agreed solution for the recovery of the debt.

The environment is that of a small call centre where the emphasis is focussed on excellence and the proper conduct of the negotiators in establishing repayment plans.

Product knowledge and system training will be provided to successful candidates as will the skills of collection and a basic background to the Credit Industry.

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Field Agents

South East & London

Ref : 20004

up to £18k-OTE£30k

The proactive collection of cash from escalated accounts in the field, along with assisting with various other aspects of the collection process. Investigation of meter reads, COTs etc, etc.

Collection Activity

Visiting of Accounts owing money to company.
Visiting Sites that have come off of Direct Debit with a view to establishing the issue and obtaining a new mandate.
Where necessary attending court with a view to obtaining warrant of entries
Where necessary attending disconnection visits
Other collection duties as required by credit operations

Investigation

Obtaining meter reads on problem sites
Investigation of sites where Cots have been alleged.
Trace and investigation visits to sites where customers have left owing Opus Energy money.

Other

Dealing with customer queries and complaints.
Reporting of performance on a daily basis.
Other tasks as and when required by credit operations.

37.5 hours per week although some flexibility may be required – hours will include some evening and weekend work.

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Credit Controller

Reading

Ref : 20005

£20k per Annum - OTE £24k

Overview:

To deploy the Division’s Credit Policy with the aim of maximising revenue generation consummate with the need to restrict commercial risk, whilst ensuring that debts are routinely cleared down, generating sufficient cash for the Company to be able to settle its debts as & when they fall due.

Requirements:

Essential:

3 GCSE’s or equivalent (Grade C+) including Maths and English
Credit control experience
Ability to work under pressure to fulfil credit policy, key goals and targets
Excellent telephone technique
An assertive personality with good negotiation skills
Numerate and confident in customer facing situations
Commercially and legally aware to maximise sales revenue whilst minimising bad debt exposure
Excellent interpersonal skills
PC skills including Word, Excel, Lotus Notes

Desirable:

5 GCSE’s or equivalent (grade C+) including Maths and English
A graduate of the Institute of Credit Management
previous sales or administration experience

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Credit Controller

Oxfordshire

Ref : 20006

Job Title

Credit Controller

Reporting to:

Credit Manager

Job Role:

Provide effective and professional credit control on a variety of sales ledgers distributed and monitored by the Credit Control Supervisor.

Key Responsibilities:

Manages the credit control function in a professional manner

Ensure ledgers are chased to agreed timescales.

Maintain accurate data records on computer system (C3)

Provide prompt and effective credit control to failed client portfolios

Maintain accurate records of cheque details on ledgers

Ensure correct allocation of cheques and BACS payments

Provide efficient and effective debtor verification on key accounts

Reporting any adverse information received

Provide support to other team members

Objectives

DSO reduction
Client retention
Provide service excellence
Perform credit control in a uniform manner
Work to team targets
Work to individual targets

Key Competencies

Client orientation

Communication

Decisiveness

Influencing/Negotiating

Planning and Organising

Problem solving

Team working

Technical Ability

Salary Band

£15K - £19K

Salary set in accordance with technical ability, qualification and experience.

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Credit Controller

Chessington

ref: 20007

Salary upto £24K per Annum

MAIN DUTIES

1) To maintain all customer accounts within the designated

credit limit and debt age profile.

2) To ensure all sums are paid on outstanding accounts to

terms.

3) To record summary details of all contacts with customers.

4) To process any credit held orders and contact

sales/customers where necessary.

5) To allocate payment in accordance with customers remittance

advices.

6) To record and action all queries and disputed invoices and

process credit notes, adjustments journals where necessary.

7) To refer to management any accounts where problems exist at

an early stage.

8) To prepare accounts for management for litigation.

9) To visit customers as and when necessary to ensure the

smooth running of the account. To liaise with other

departments within the company to ensure maximum efficiency

within the sales ledger.

10) To cover holiday periods, and assist with any department

needs as and when necessary.

Enquire

Credit Controller

Hatfield

ref: 20008

up to £24000-£4800 bonus

To maximise CC`s cashflow through the timely collection of debts and reduce aged debt in line with company targets and credit policy, and to develop and maintain excellent working relationships both with external customers and other internal departments. Query management forms an integral part of the role and extensive liaison with Sales Teams and other internal departments is required.

Knowledge & Key Skills

Essential

Demonstrable major accounts experience
Experience of computerised accounting systems
Excellent communication skills with ability to deal with people at all levels
Initiative and resilience
Good standard of numeracy
Flexibility and ability to work with change
Ability to work under pressure and achieve deadlines
Ability to prioritise

Desirable

ICM Membership

Experience of operating in a sales-led environment

Knowledge of leasing

Enquire

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